TucsonDecomposition / Undiscovered Death

The company booked quickly and responded to concerns over a particular area, coming back to redo a spot within two hours of my phone call. The teams that came out to the home to work were personable compassionate, and professional.

I liked their customer service response, after another vendor fell flat.The staff was courteous & professional, in their interactions. As a 1st time user of their services, one is not sure what to expect. Contract is overly long & broad. Got impression, that it was a take it or leave it, at bereavement time. Most onerous, was clause giving them carte blanch to publish any & all pictures, without permission or notice, etc. Should do more, with room fresheners, after process is completed.

The communication was amazing. Above and beyond. My situation had an unexpected hurdle and Jamie was incredibly kind and patient while I navigated the situation. The field team we kind and very helpful.

Scott was always knowledgeable, professional and friendly. He was so helpful and courteous. I am very satisfied with my service. I just wish I'd been advised of all the dust that would be all over the bathroom from the drilling, then I would have covered everything with a tarp or sheet. I'm still happy, overall.

LUCY & IAN were fantastic! They were friendly, effective and professional! They came in and GOT ‘ER DONE! In professional boxing things are fast paced and a little chaotic, the Bio-One team needed zero “handholding” which was VERY helpful. Jamie and David, the administrative team, were very responsive and eager to work with our needs. It was a great night of boxing and the Bio-One team helped get us there! Would definitely use them again! THANKS!

Bio cleanup is not a pleasant topic. Bio-One of Tucson made this experience incredibly positive. What an amazing company. Personal, compassionate communication. Darn near immediate response, and a cleanup crew that is remarkably professional, caring, and remarkably knowledgeable and experienced. I hope you never find yourself in the market for these services, but if you do, Bio-One of Tucson will eliminate you of the burden and stress. I recommend them with no hesitation whatsoever.

Bio-One has continued to provide Granite Construction Company amazing service. Jamie and team are great communicators always keeping us informed throughout projects. Have always been prompt with emergency services when requested. The only Bio Hazard Company I prefer and recommend using.

We only had a small job involving raccoon feces removal and not only did the company agree to do the job, after it was even easier than expected, they ended up charging half the estimate. It would have been very easy for them to go slower and make the full amount, but their hourly rate is very fair because of this honesty. I was also told what their company does professionally and what I could arrange for others to do at a lower hourly rate that did not involve their specialty, so we could save money. Thanks for your services. We hope to never need you again, but if we do or know someone who does. we'll refer you.

I was out of town when the sewer backed up at my apartment complex. Our plumbing vendor fixed the clog and Bio One cleaned up the waste that had spilled over into a couple of apartments. Their staff was quick, responsive and professional. I recommend them to other apartment owners! Pete C

Great, reliable company! Jamie my main contact was pleasant, responsive and good to work with. We had an urgent need for bio pick up and they made it happen. 5 stars!

David and his team were amazing to work with during a difficult time. Highly recommend. Quick response and action taken

There are not enough words to express the gratitude we have for the Bio Tucson team specifically, Jamie, Scott and Daryl. I called Jamie at Bio Tucson after being notified my mother-in-law and passed and we need to clean her home. Sadly, she was a hoarder. Jamie was my first point of contact, she was compassionate, patient and extremely helpful. We were coming from California to wrap up some things and she was able to schedule her crew to do a clean out during our time in Tucson with only two days notice. Upon the crews arrival, we were greeted with the same level of professionalism and compassion that we received from Jamie. Scott and Daryl are two very special humans. What they did for us was magical. The amount of stress and pain they were able to relive was astronomical. Because of these three people what was once stressful and overwhelming became peaceful. We will never be able to thank them enough for the services they provided. You truly could not hire a better company to take care of your “bio” needs. Thank you Jamie, Scott and Daryl. We will forever be grateful for the experience you provided during a very rough time.

This company was amazing. I called after a bad situation and was in need having my home cleaned and the furniture removed. From the first time I talked to them to when they showed up I knew they were the ones for the job. They came out as soon as I called and got it taken care of quick and without much trouble. Thank you again for all your help and the compassion you showed to me over the phone and in person.

Jaime is amazing! She helped me get service same day and super fast. The technicians were very professional and educated me on what they did and should be done next . I'm very pleased with the professionalism and services and will be using Bio-One again.

The technicians completed an excellent job and were very thorough. Also, they are very professional and understanding during a difficult time. Much appreciation.

After finding out my puppy had parvo I contacted them to treat my home within 24 hours David one of their service technicians was at my house to take care of the inside and outside of my home. I cannot begin to describe the relief I feel knowing that when my dog recovers they will have a safe place to return to I highly recommend them

Amanda and David were very professional and informative they were very compassionate and understanding. I called them out to do covid cleaning in my parents home as my father passed away with covid and stayed in the home my mother had covid but went to the hospital but was still in the home. They came out very quickly once I scheduled the appointment. explained the procedure before and after side effects possible affects after effects instructions completely thoroughly and clearly. I have already recommended them to several people as well as my place of work. I want to thank them for everything they did and all their hard work. The technician was also very responsible professional experienced he educated us was very polite respective and enjoyed his job he was also very careful and clean with disposing of his equipment and PPE

Everyone on the job was great to work with. Very careful and respectful and thorough. Thank you!

I just recovered from Covid. In the effort to bring things back to normal as I can under the circumstances I had bio one come in and do a complete hospital style disinfection of my home for Covid. They were thorough responsive efficient and professional. I will definitely use them again!

Bio One was professional and they cleaned out my apartment while being considerate of my needs and they were very quick on the job. I would recommend them for any cleaning service of someone who has a lot of clutter and hoarding material.

David and Caroline Scott as well as their Bio-One team did amazing work! They were meticulous and made sure the home was livable once more. Going through a family member passing away is difficult but they made the cleaning aspect less like business and more like family. I highly recommend them.

To classify them as Janitorial Service is an understatement. The services provided to my brother's home at the time of his death far exceeded my expectations. They were prompt, courteous and extremely helpful, at the worst possible moment for my family. Their professionalism and dedication to the client's needs was unparalleled. They performed their duties extremely well and David and Caroline went above and beyond in handling matters that made things much easier for us.

Jamie is the BEST! Professional, Personable and extremely Competent!

The technitions were professional & very helpful. The job was done in under an hour. They offered any help I might need later. I was very satisfied with the job.

Rapid response. Thank you Bio-One for helping me out in a critical need. Highly recommended

As a result of COVID 19 we were in need of emergency services to have our parents home cleared of virus. They were compassionate, quick and professional. David was attentive and caring of our situation. Highly recommend.

Just when I needed help most, Bio-One of Tucson helped me out. Went out of there way to take care of me in a very responsive way. Keep me informed about arrival time and all the procedures. Highly recommended! Thanks, Sue

An expert evaluated the results of a medical emergency within an hour after I first contacted Bio-One. He assessed the situation, told me what must be done with the blood-soaked carpet, and offered an estimate. A little over an hour later, the bio-hazard sections of the carpet were cut out, stored in bio-hazard bags and taken to a hazardous waste facility. The walls were cleaned of stains. World-class customer service!

Bio one provided a quick response. We were looking to get a quote but upon their arrival we knew they were the right company to help us. Plus they showed up to the quote ready to do the work! Excellent work will use again!

A miscommunication of services was handled quickly with a prompt and polite refund. I needed movers and cleaners. It happens. They were great about the mixup.

Were very accommodating did their job in a professional manner and finished earlier than estimated.

They are fast, professional and are great at communicating how it all works, timing and cost! Wonderful people to work with.

this is a big job and needs lots of work and they HELP and CARE and do very well with instructions

Very professional. Arrived on time and work was completed quickly and thoroughly. Highly recommend Bio-One.

Great service! Owners are quick and responsive. They give you direct answers to all your questions. I would highly recommend them to anyone who needs their services.

They are the best! Every experience we have had with them has been amazing.

Professional, honest and quick

Great job responding in short notice to take care of our needs.

He did am amazing job

It was a pleasure to work with this company!

Extremely compassionate and caring. Would recommend again.

Super friendly and on top of our needs.

Extremely professional and thorough with a prompt response.

Did a great job! Thanks!

Fast friendly service.

excellent service

Ever been so depressed that your house became a pit? Then got help & physically/mentally felt better but now felt paralyzed when facing the clean up? If you have, these guys are a godsend! Truly judgement free help. Quick & kind. I have no doubt that there is no mess too big. Now, I wish I’d known about them when a family member committed suicide. I’m still haunted by that scene. My only regret was not knowing about Bio-One of Tucson sooner!

What a wonderful job they did!! Very professional, friendly, and hard workers! My garage looks like I just moved in, with no trace of pack rats, nests, or rat feces. I definitely recommend them highly.

I was referred to BioOne by the Tucson Fire Dept, who helped a long time friend get to the hospital when he fell in his home. They were so wonderful, thoughtful, thorough and considerate. I worked with them and I was the one who sorted through all the papers, books, mail, etc. that had accumulated over the years. They were careful to only discard items after I had a chance to see them. I could never have done this work myself, so their help was invaluable. We worked together very well and I recommend them with my highest regard.

Excellent service very fast and thorough worth every penny!!!

I used them for odor removal because my new house had a tobacco smell. They drove all the way from Tucson to Yuma to do the job and they were in and out (of an empty house) in about 4 hours. I don’t smell the odor at all! Great work and great people, highly recommend.

Bio-One was very responsive to our needs. Got to us quickly and were very personable as well. Very professional. I hope we will never need their services again but would not hesitate to call them.

Great company with friendly staff who are very knowledgeable about their field!

Very professional. They do a fantastic job. I will use them again in the near future.

great people who take pride in their work!

Great company to work with. Friendly office staff that responds quickly to email correspondence. I would seek their services again.

These guys did an amazing job removing mold from my car seats and squeezed me in last minute! Extremely happy!

The people that work at Bio-One are great. They do great work and they do honor their work. The tech that has treated the area here is great too. He is very conscience about the job he does! I would definitely recommend this company if you ever need biohazard waste cleaned up.

Great service! Owners are quick and responsive. They give you direct answers to all your questions. I would highly recommend them to anyone who needs their services.

Outstanding work. Took a difficult situation and turned it around brilliantly. A+ team. Thank you Bio-One!

Ron Young

Bio-One was so helpful and communicative. Looking for this kind of service was a daunting task, but they were so personable and were able to action so quickly.

Great company from first inquiry to job completion!

Quick response in a time of desperate need and unfamiliar territory. Very compassionate to our situation and need. Walked us thru very patiently the insurance claim and did the right thing for me and my family. I would recommend. Thank you David.

Fast, efficient and respectful. Highly recommend.