Lifting the load:Tucson Hoarding Cleaning Services

I liked their customer service response, after another vendor fell flat.The staff was courteous & professional, in their interactions. As a 1st time user of their services, one is not sure what to expect. Contract is overly long & broad. Got impression, that it was a take it or leave it, at bereavement time. Most onerous, was clause giving them carte blanch to publish any & all pictures, without permission or notice, etc. Should do more, with room fresheners, after process is completed.

There are not enough words to express the gratitude we have for the Bio Tucson team specifically, Jamie, Scott and Daryl. I called Jamie at Bio Tucson after being notified my mother-in-law and passed and we need to clean her home. Sadly, she was a hoarder. Jamie was my first point of contact, she was compassionate, patient and extremely helpful. We were coming from California to wrap up some things and she was able to schedule her crew to do a clean out during our time in Tucson with only two days notice. Upon the crews arrival, we were greeted with the same level of professionalism and compassion that we received from Jamie. Scott and Daryl are two very special humans. What they did for us was magical. The amount of stress and pain they were able to relive was astronomical. Because of these three people what was once stressful and overwhelming became peaceful. We will never be able to thank them enough for the services they provided. You truly could not hire a better company to take care of your “bio” needs. Thank you Jamie, Scott and Daryl. We will forever be grateful for the experience you provided during a very rough time.

Ever been so depressed that your house became a pit? Then got help & physically/mentally felt better but now felt paralyzed when facing the clean up? If you have, these guys are a godsend! Truly judgement free help. Quick & kind. I have no doubt that there is no mess too big. Now, I wish I’d known about them when a family member committed suicide. I’m still haunted by that scene. My only regret was not knowing about Bio-One of Tucson sooner!

An expert evaluated the results of a medical emergency within an hour after I first contacted Bio-One. He assessed the situation, told me what must be done with the blood-soaked carpet, and offered an estimate. A little over an hour later, the bio-hazard sections of the carpet were cut out, stored in bio-hazard bags and taken to a hazardous waste facility. The walls were cleaned of stains. World-class customer service!

I just recovered from Covid. In the effort to bring things back to normal as I can under the circumstances I had bio one come in and do a complete hospital style disinfection of my home for Covid. They were thorough responsive efficient and professional. I will definitely use them again!

This company was amazing. I called after a bad situation and was in need having my home cleaned and the furniture removed. From the first time I talked to them to when they showed up I knew they were the ones for the job. They came out as soon as I called and got it taken care of quick and without much trouble. Thank you again for all your help and the compassion you showed to me over the phone and in person.

Great job responding in short notice to take care of our needs.

Bio cleanup is not a pleasant topic. Bio-One of Tucson made this experience incredibly positive. What an amazing company. Personal, compassionate communication. Darn near immediate response, and a cleanup crew that is remarkably professional, caring, and remarkably knowledgeable and experienced. I hope you never find yourself in the market for these services, but if you do, Bio-One of Tucson will eliminate you of the burden and stress. I recommend them with no hesitation whatsoever.